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At Rahayu Tour & Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

  1. Information Collection:
    • Personal Information: We may collect personal information, such as your name, email address, phone number, and billing details when you book a tour or contact us through our website.
    • Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and operating system, to analyze website usage and improve our services.
  2. Use of Information:
    • We use your personal information to process and manage your tour bookings, provide customer support, and communicate important updates or changes regarding your tour.
    • We may also use your email address to send you promotional offers, newsletters, or other marketing communications if you have opted to receive them. You can opt-out of these communications at any time.
  3. Data Retention:
    • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
    • If you no longer wish to have your personal information stored, you can request its deletion, subject to any legal obligations or legitimate interests.
  4. Information Sharing:
    • We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
    • We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services to you. These service providers are contractually obligated to maintain the confidentiality and security of your personal data.
  5. Data Security:
    • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration.
    • While we strive to ensure the security of your data, no transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
  6. Your Rights:
    • You have the right to access, rectify, or erase your personal information held by us. You can also request the restriction of processing or object to the processing of your personal data.
    • If you wish to exercise your rights or have any questions about our Privacy Policy, please contact us using the contact details provided below.
  7. Updates to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be effective upon posting on our website. We encourage you to review this page periodically.
  8. Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:
    • Rahayu Tour & Travel Address: Jalan Raya Kaba-Kaba, Banjar Dualang, Desa Kaba-Kaba
    • Email:
    • Phone:+6283117969328

By using our tour services and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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Jalan Raya Kaba-Kaba, Banjar Dualang,
Desa Kaba-Kaba, Tabanan – Bali